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Public website privacy

A small website footprint, explained plainly.

Last updated September 29, 2026

IN SHORTThe public website has no account system, contact form, file upload, advertising tracker, or customer database.

The separate product demo uses essential first-party session cookies only to switch among fictional, read-only roles. If you choose to contact Keelridge, your message is handled by the email service you select.

What this page covers

This notice covers the public website at keelridgesoftware.com and the fictional product demo at demo.keelridgesoftware.com. It does not cover a client agency's private Keelridge portal or information handled under an agency agreement. Those surfaces require their own accurate notice and written data-handling terms.

Visiting the website

The website is delivered and protected through Cloudflare. Like other web infrastructure providers, Cloudflare processes network and request information needed to deliver pages, maintain security, and operate the service. Keelridge Software may view aggregate traffic, performance, cache, error, and security information available through that infrastructure.

Using the fictional product demo

The demo uses essential first-party cookies to keep the fictional role you select signed in. The session belongs to a synthetic demo account—not to you—and the demo does not ask for your name, email address, files, or agency data. Selecting a role sends that role choice to the demo service; the service and its infrastructure may process ordinary request, security, and error information needed to operate it. All displayed customers, employees, policies, and financial figures are fictional, and business changes are disabled.

Minimal performance analytics

Cloudflare Web Analytics may measure page views, referring site, page path, country, device type, browser, operating system, and page-performance timing. Cloudflare describes this product as privacy-first and says its Web Analytics beacon does not use cookies, local storage, or fingerprinting to measure usage. Keelridge uses these measurements to understand which public pages are useful and whether they load reliably—not to build advertising profiles.

When a visitor opens a role-specific demo page from a guided tour, the website records a fixed, anonymous action path before opening the demo. The path identifies the tour step and destination—not the visitor, agency, role session, query string, or information displayed in the demo.

Read Cloudflare’s data-collection documentation

Contacting Keelridge

The website does not submit a lead form or store an inquiry. Its contact links use your device's email setup to open a preaddressed draft, and the footer can copy the public Keelridge address. Your chosen email provider processes the message under its own terms. Keelridge Software receives the address, message, and attachments you send and uses them to respond to the conversation and maintain appropriate business records.

Do not send client personal information, policy documents, claims information, credentials, or other confidential agency data through an initial website inquiry.

Typefaces and third-party links

IBM Plex typefaces are served directly from the Keelridge website, so loading the site does not send a font request to Google or another type provider. Links to email services and external documentation leave the Keelridge website and are governed by those providers’ notices.

Questions

For a privacy question or request concerning the public website, email [email protected]. Keelridge Software may revise this notice when the website, analytics, or available product surfaces change.

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